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New: Purchased new from an Apple authorized dealer. Never used.
Refurb Grade A: Pre-owned. Inspected, cleaned, tested, and upgraded. Excellent cosmetic condition. Might have a small scratch or scuff, but overall looks great.
Refurb Grade B: Pre-owned. Inspected, cleaned, tested, and upgraded. Good cosmetic condition. No bends, dents, or dings. Will have light scratches and/or scuffs. Nothing severe. We do not purchase units that are in poor cosmetic condition.